How can we help?

You can delete your account directly from the app. On web, go to Profile and select Delete account. On iOS, open the Profile tab and tap Delete account. Deletion removes your account record immediately and clears all associated files from storage within 30 days. If you run into any trouble, email us and we will complete the deletion manually.

To request a copy of your data, email us at the address below. We will respond within 30 days with an export of the personal information Legible Home holds for your account. This right applies to all users regardless of location.

Home analysis typically completes within about 2 minutes. During busy periods it may take a few minutes longer. If your analysis is still pending after 10 minutes, please email us with your home address and we will check on it.

The value range shown in Legible is an automated AI estimate based on publicly available market data, your home details, and any documents or notes you have provided. It is informational only and is not an appraisal, a lender valuation, or an offer to purchase. For decisions that depend on a precise value, such as refinancing, estate planning, or a sale, please consult a licensed appraiser or real estate professional. For a full description of limitations, see the AI Disclaimer.

Bug reports are most helpful with a description of what you expected to happen, what actually happened, and the device or browser you were using. Feedback of any kind, positive or critical, is always welcome while we scale. Send feedback.